Is my first session free?

While your session isn't "free", 94% of our clients are completely covered by their insurance (meaning their appointments cost $0) and we do everything in our power to get your costs covered by insurance. If your initial claim is denied for any reason, you will not be charged for any appointments that have already occurred, and you can choose to either cancel or move to self-pay for future appointments.

The Nourish Guarantee is our commitment to providing a no-surprise billing experience for you! Our guarantee is:

• If your appointment gets denied, we won't charge you for any appointments that have already occurred. You get those appointments for free.
• If your appointment has a copay or coinsurance, you will not be charged more than your initial estimate for any appointments you’ve had until we learn your real cost. Once we learn your actual copay or coinsurance, you will be immediately notified over email. For future appointments afterwards, you will be charged the full copay or coinsurance amount.
• If your appointment goes towards your deductible, we'll offer you two options for any appointments that already took place until that point
  • You can either pay the deductible and keep doing appointments covered by insurance, or
  • You can choose to not pay it and we won’t charge you anything for appointments you’ve had. For any future appointments, you’ll need to pay out-of-pocket.