How it Works
1. Tell us about yourself
Let us know what your goals are and we’ll find the right dietitian for you.
2. Get convenient care
Use telehealth to meet with your registered dietitian wherever you are.
3. Use your insurance
All dietitians are in-network. Relax and focus on your health.
See what people have to say about working with a dietitian through Nourish.
Not only do you get personalized and virtual nutrition counseling, but it’s also covered by your insurance.
Can Nutrition Counseling Help with Type 2 Diabetes?
The American Diabetes Association recommends nutrition counseling for all people with type 2 diabetes as part of their treatment plan. Nutrition counseling is defined as working with a registered dietitian in a one-on-one setting to help a person reach their nutrition and health goals through evidence-based nutrition and lifestyle interventions.
There is strong evidence that nutrition counseling is an effective treatment tool for type 2 diabetes in combination with medical care. The goal of nutrition therapy is to support healthy eating habits that minimize the complications of diabetes. This is achieved by targeting individual blood sugar, blood pressure, and cholesterol goals through personalized nutrition interventions.
Some factors increase the effectiveness of nutrition counseling in type 2 diabetes, such as:
- At least three visits within the first six months of establishing care with a dietitian.
- Routine follow-up visits throughout the rest of the first year, followed by at least one annual follow-up.
- Evidence-based nutrition interventions.
- Goals are tailored to the individual’s preferences and medical history.
Benefits of Nutrition Counseling for Type 2 Diabetes
Research shows that people with type 2 diabetes who participated in nutrition therapy with a registered dietitian experienced up to a two percent decrease in A1c levels after three months. Hemoglobin A1c is a three-month average of blood sugar levels. Though A1c goals may vary from person to person, the standard goal is under seven percent.
Working with a dietitian has been shown to result in lower dosages needed for oral glucose-lowering medications, like metformin. Some people are able to discontinue one or more medications altogether. Nutrition therapy can also help prevent weight gain in people starting insulin therapy.
Individuals who undergo nutrition therapy after being newly diagnosed with type 2 diabetes have the greatest improvement in A1c and medication needs. However, there is strong evidence that nutrition counseling is beneficial at any stage of type 2 diabetes.
Studies show that people who participated in nutrition counseling for type 2 diabetes reported increased motivation, knowledge, and quality of life. They also had lower stress levels and felt healthier.
People with type 2 diabetes have a greater risk of cardiovascular disease. There is evidence that individualized nutrition therapy can improve risk factors like high blood pressure and certain cholesterol markers in people with type 2 diabetes.
What to Expect
If you’ve never participated in nutrition counseling before, you may be unsure how to get started and what to expect at your first appointment.
Choosing a Provider
When establishing care with a nutrition professional, it’s important to check the credentials of the provider you select. The research on the benefits of nutrition counseling in type 2 diabetes is based on working with a registered dietitian (also known as a registered dietitian nutritionist).
Dietitians are trained in medical nutrition therapy (MNT), a type of nutrition counseling targeted at improving medical conditions like diabetes through evidence-based nutrition interventions.
Some dietitians have an additional certification called a CDCES (Certified Diabetes Care and Education Specialist). This credential means they have spent extra hours studying diabetes and working with patients who have diabetes, along with passing an exam and maintaining continuing education on the subject.
There are many different nutrition strategies for type 2 diabetes available online, but many of these are not evidence-based. When working with a registered dietitian, you’ll receive evidence-based recommendations from the Academy of Nutrition and Dietetics and the American Diabetes Association guidelines.
Your First Appointment
There are usually three parts to a nutrition therapy consultation: history, education, and goal setting. The dietitian will review your medical history and ask about your current dietary habits and concerns.
During the education portion of the appointment, the dietitian will talk to you about your understanding of diabetes and the recommended dietary and lifestyle changes. There are many topics your visits may cover, including:
- Macronutrient ratios (carbs, fat, and protein) and calorie intake.
- Dietary strategies for optimizing blood sugar levels (such as carb counting or the plate method).
- Insulin to carb ratios.
- Fiber and whole grains.
- Added sugars.
- Alcohol intake.
- Physical activity.
- Heart-healthy dietary and lifestyle habits.
Lastly, your dietitian will work with you to develop a personalized plan that feels both realistic and sustainable in the long term. The dietary guidelines for type 2 diabetes are to eat a moderate carbohydrate diet rich in whole grains, lean proteins, legumes, fruits, and vegetables with a limited saturated fat intake.
One tool that can help you incorporate these recommendations into your meal plan is the diabetes plate method, which involves dividing your plate into three sections– with one quarter of your plate including high fiber, whole grain carbohydrates, one quarter being lean proteins, and the remaining half consisting of nonstarchy vegetables.
If you have other health concerns, like kidney disease or high blood pressure, your dietitian will consider these conditions while creating your plan. The nutrition recommendations will also be individualized to your:
- Food preferences.
- Economic status.
- Medical history.
We’ve got answers.
Still deciding if we’re right for you? These frequently asked questions may help.
We provide private-pay services at the rate of $145 per session. You are more than welcome to see one of our dietitians and pay out-of-pocket!
Nourish does not handle any billing for out-of-network plans. We can offer you a superbill that you can submit to your insurance in hopes of getting reimbursed. It is your responsibility to inquire with your insurance company regarding these benefits and submit superbills (we can provide you with the superbill). The session fee must be paid at the time of service.
An out-of-pocket maximum is the most you will have to pay to receive covered services in a plan year. After you spend this amount (typically on copays, coinsurance, and/or deductibles), your health plan pays 100% of the cost for covered services. You can reach out to your insurance company to determine your out-of-pocket maximum and how much you have already met in a given year.
A deductible is an agreed-upon amount you must pay for covered healthcare services before your insurance plan starts to pay. You can find out your deductible amount (and how much you’ve already met) by calling your insurance or logging into your insurance portal.
If your claim goes to a deductible you don’t wish to contribute to, we will not charge you for any sessions that have already occurred. We will reach out to you personally to determine payment options for future sessions if you wish to continue working with your dietitian.
A copay is a fixed fee (determined by your insurance) that you pay for each session.
A coinsurance is similar - it is a fee that you must pay for each session after you meet your deductible. The amount is determined by insurance, and it is typically a percentage of the total appointment cost.
Use our insurance coverage calculator to verify your coverage and get an estimate for your copay or coinsurance to see a Nourish dietitian.
Please note that the calculator provides an estimate for your copay/coinsurance, and while we do our best to give you the most accurate estimate possible, sometimes the actual cost you get back from insurance may vary. In that case, you will be responsible for payment for the copay/coinsurance cost determined by your insurance.
Most patients can receive unlimited visits. If your plan has a visit limit, we will reach out to you via email before your first appointment to notify you.
If you end up having a surprise visit limit, we will not charge you for any denied sessions!
We recommend providers refer patients when they see any of the following:
- A newly diagnosed condition
- Non-compliance with treatment or medications
- Abnormal labs
- Altered PO intake
- Significant weight change (+/- 5% in 6 months)
We communicate with referring providers and partners throughout the process to share clinical notes and coordinate treatment. We make sure to keep them updated every step of the process.
We will reach out to a referred patient within 1 business day and we offer appointments within 24 hours.
You can reach out to your dietitian directly through your patient portal!
Yes, we accept all BCBS and affiliated plans, including all the plans listed. If you want more detail on your coverage, feel free to use the coverage calculator on our website here: https://www.usenourish.com/does-my-insurance-cover-nutrition, or call your insurance using the member services number on the back of your card and inquire about your benefits for Medical Nutrition Therapy.
Yes, we accept all BCBS and affiliated plans, including all the Anthem plans. If you want more detail on your coverage, feel free to use the coverage calculator on our website here: https://www.usenourish.com/does-my-insurance-cover-nutrition, or call your insurance using the member services number on the back of your card and inquire about your benefits for Medical Nutrition Therapy.
Coverage requirements differ based on your insurance provider. For example, Medicare necessitates a referral and a diagnosis of either type 1 or type 2 diabetes or chronic kidney disease for coverage. Conversely, plans like BCBS HMO mandate a prior authorization. However, the majority of our clients, except for those on Medicare and BCBS HMO, typically do not require a referral or prior authorization. If it's determined that you need either a prior authorization or a referral from your healthcare provider, we will send you an email.
If you've received an email from us concerning this matter, kindly adhere to the instructions provided in the email. A prior authorization involves obtaining approval from your health insurance before they cover specific medical treatments or medications. This step ensures the treatment's necessity and its alignment with your insurance plan's guidelines. Please obtain this authorization before your sessions commence. If you don't secure it in time, you can still attend your session, but you will be required to pay the self-pay rate of $145 for the appointment.
At this time, we do not accept Medicaid at Nourish.
At Nourish, we provide complimentary appointment cancellations or rescheduling up to 24 hours before the appointment. However, any cancellation or rescheduling requests made within 24 hours of the appointment will result in a $75 late appointment change fee.
Typically, this is because there are not any available dietitians in your state who serve the specialties you chose. Some states have stricter licensing requirements which limits the number of dietitians you can see. One thing you can do is narrow the list of specialties you select, and see if the pool broadens. You are also welcome to email us at email@example.com and we can help further or get you on the waitlist!
We do not offer any financial assistance programs at this time. However, 94% of our clients pay nothing out of pocket so we would recommend checking out our coverage calculator to see what coverage would look like for you at Nourish. You can find our coverage calculator here: https://www.usenourish.com/does-my-insurance-cover-nutrition
Your amount of covered sessions is determined by your specific insurance plan. While the vast majority of our patients do not have any visit limits (meaning they can do as many sessions as they want per year), some plans will have visit limits. You can find an estimate for your covered visits using our coverage calculator here: https://www.usenourish.com/does-my-insurance-cover-nutrition. If you want to verify your benefits or you want more detail on your coverage, you can call the member services number on the back of your card and inquire about your benefits for Medical Nutrition Therapy. If your insurance denies any claims because you reached your visit limit, we will not charge you for any sessions that have already occurred.
To find providers who speak languages other than English, you can utilize the "Language" drop-down on our "Find a Provider" page, accessible through this link: https://www.usenourish.com/find-a-provider.
When you are trying to enter the code, you need to make sure you do not close out the window which has the text box to enter your code. When you close out of the window, it resets the code and the entire login process (sometimes many times in a row). When you get to the page where it asks you to enter your code, open another tab to access your email inbox, and make sure to not close out of the window containing the code box. Then, copy and paste the code from your email into the open text box asking you for the code.
Our registered dietitians can collaborate with you to determine the necessary tests and facilitate their ordering, whether it's done directly through the registered dietitian or in coordination with your other healthcare providers.
If you're interested in meal planning as part of your dietary guidance, please be sure to mention this to your dietitian during your initial consultation. This will help set proper expectations and allow your dietitian to tailor their recommendations specifically to your goals and preferences. Whether you're looking to manage weight, address specific dietary restrictions, or simply optimize your nutrition, discussing your interest in meal planning early on will ensure that your dietitian can provide you with the most personalized and effective guidance to support your journey towards better health.
The charge you are seeing is likely a no-show/late cancellation or rescheduling fee for a previous appointment ($75). Please note that this fee is not covered by insurance as the appointment could not be conducted due to your absence. You can reference our cancellation policy here: https://www.usenourish.com/nourish-consent. For any cancellation or changes to your appointment, we do require 24-hour notice. Unfortunately, these fees are necessary to ensure our dietitians are appropriately compensated for their time, as they dedicate their expertise and resources to provide quality service.
The easiest way for you to find a new dietitian is to use our 'request a new dietitian' link here: https://app.usenourish.com/new-provider. You will be prompted to choose your health concerns and will then be presented with the availability of other dietitians. You can also read the dietitian profiles to learn more about them to see who could be the best fit. Make sure to click on different days on the calendar to explore additional dietitian options and availability.
All of our appointments are conducted over Zoom and you will not be receiving a phone call from your dietitian at the time of your appointment. You can refer to any of your upcoming appointments (and access their Zoom links) through your patient portal here: https://app.usenourish.com/.
While your session isn't "free", 94% of our clients are completely covered by their insurance (meaning their appointments cost $0) and we do everything in our power to get your costs covered by insurance. If your initial claim is denied for any reason, you will not be charged for any appointments that have already occurred, and you can choose to either cancel or move to self-pay for future appointments.
At this time, we do not offer consultations over SMS or email.
Some states require a dietitian to have a state-specific license in order to see patients. For confirmation on whether or not your dietitian can see you while traveling, it is best to discuss this with your dietitian directly. You can contact your dietitian through the patient portal (or face-to-face during your appointment) and they will be able to let you know if you can continue appointments while in the new state.
If you are a new patient, the easiest (and quickest) way to book an appointment is to book directly through our website. Simply navigate to https://signup.usenourish.com/flow/get-started and enter your information, and you'll be matched with the dietitians who best meet your needs! If you are an existing patient, simply log onto your patient portal and schedule an appointment directly with your dietitian. You can also reach out to your dietitian via messaging in the portal or email to find a date and time that works.
With Nourish, you can pay as little as $0 with insurance or $145 per session without insurance in <City>, <State>. If your insurance is out-of-network, we can provide you with a superbill for possible reimbursement.
Some Nourish dietitians have availability on the weekend.
During your first appointment with a dietitian, you can expect to review your medical history, eating habits, and lifestyle. You’ll get to know your dietitian and you’ll have the opportunity to ask them any questions you have.
Some Nourish dietitians have availability on the weekend.
During your first appointment with a dietitian, you can expect to review your medical history, eating habits, and lifestyle. You’ll get to know your dietitian and you’ll have the opportunity to ask them any questions you have.
With Nourish, you can find an online registered dietician covered by <Insurance>, who will help you develop long-term strategies for reaching your health and wellness goals. Nourish uses evidence-based nutrition advice to promote sustainable behavioral change that will follow you for life.
With Nourish, you can find an online registered dietician in <City>, who will help you develop long-term strategies for reaching your health and wellness goals. Nourish uses evidence-based nutrition advice to promote sustainable behavioral change that will follow you for life.
Medical records provide our dietitians with helpful information about the patient’s medical history. They also help ensure that we can get the claims covered by insurance!
Nourish is primarily a telehealth nutrition care organization and we do not offer in-person appointments.
Telehealth allows a healthcare provider to provide care to you without an in-person office visit. Telehealth is done primarily online with internet access on your computer, tablet, or smartphone. In the case of Nourish, we use Zoom as our primary means of holding any given appointment with your dietitian. You do not need a Zoom account to log into your Nourish appointment.
Unfortunately we cannot conduct Nourish telehealth appointments with patients who are driving during their appointment, for both safety and compliance purposes.
All Nourish appointments are done via video call over Zoom. We recommend using a desktop computer or tablet connected to the internet to ensure there aren’t any connection issues at the time of the appointment. You can access your appointments through your reminder texts/emails, or by signing in to the Nourish portal at https://app.usenourish.com/#/portal. You do not need a Zoom account to log into your Nourish appointment.
If you are looking for a dietitian who has expertise dealing with individuals diagnosed with a specific illness or have a more specific goal outside of general health, you can check out which dietitian would best fit your needs here by using the drop down selections.
We love teaming up! If you’re interested in any kind of partnership or collaboration, please feel free to reach out to us at firstname.lastname@example.org and we would be happy to get you linked up with our partnerships team.
Nourish's fax number is (512) 399-9039.
You can reach out to us via email at email@example.com and we will be back in touch with you within 24 hours but likely much sooner.
While we will, in most cases, be able to address and answer any questions much faster via email at firstname.lastname@example.org, we understand that sometimes a phone call is needed. If email is not an option for you, you can reach out to us over the phone at (512) 693-7045.
We offer free cancellation and rescheduling for all appointments made with any of our dietitians. The only instance where you would be charged for cancelling or rescheduling an appointment is if the appointment change is made within 24 hours of your appointment, in which case you will be charged a $75 late appointment change fee.
Unfortunately, there are some states that have laws in place that prevent you from seeing a dietitian from outside of your state. Likely, the dietitian is not based in your state and, at this time, does not have licensing for your specific states. Please reach out to email@example.com if you have questions!
We have an amazing team of dietitians here at Nourish and sometimes they are fully booked up weeks in advance. We recommend checking out one of our other dietitians if you see that your initial choice is booked up. However, we are more than happy to put you on a waitlist for the dietitian should that be preferred.
Simply reach out to us via email at firstname.lastname@example.org with your name, phone number and the dietitian you are interested in being put on the waitlist for and we will will take care of the rest!
You can access summary notes from previous appointments in your patient portal. Simply go to the "Appointments" tab, choose the specific previous appointment for which you'd like to view the summary, and you will find the summary notes included there.
If you had not yet received an email/SMS message prompting you to sign up with Nourish, please reach out to our support team at email@example.com and we would be happy to get you set up as soon as possible.
The initial appointment will act as your opportunity to go over what you’re looking for and your overall goals with your dietitian. We typically are unable to offer additional calls with the dietitian prior to the intake appointment, but in select cases, we may be able to set up a 15-minute introductory call with the dietitian you are considering prior to the first appointment. Please reach out to support@usenourish if you are interested in pursuing this.
Please complete all paperwork found in your patient portal 48 hours before your initial appointment, as this helps your dietitian prepare for your appointment, and helps Nourish get your services covered by insurance.
You can cancel or reschedule your appointment in our patient portal by signing in here and going to the "Appointments" tab. It is important to keep in mind that any changes to your appointment must be done more than 24 hours out from your appointment to avoid any late appointment change fees.
We will send you an email notification when your first appointment is confirmed to be fully covered by insurance! If your appointment has any patient responsibility or is denied, we will reach out to coordinate your care options.
Any owed copay is determined after we receive the claim back from your given insurance company. This process usually takes between 2-3 weeks but may take longer depending on how long it takes for the insurance company to respond to a given claim.
We offer patients 2 options:
- Pay deductible amount for previous visits and continue to bill insurance for future sessions
- Cancel all claims from past sessions (so you owe $0 total for any sessions that have occurred), and either a) cancel future appointments or b) continue doing sessions without billing insurance ($145 per session)
The vast majority of our patients don’t pay anything for Nourish’s services! If your claim does have a copay or coinsurance:
For your first appointment: You will receive an invoice within 24 hours of the claim being adjudicated by insurance; you will be auto-charged 5 days later if you do not reach out with any concerns after receiving the invoice.
For follow-up appointments: You will be auto-charged when each claim is returned from insurance.
If your insurance denies payment, we will not charge you for any sessions that have already occurred. We will reach out to you personally to determine payment options for future sessions if you wish to continue working with your dietitian
No need to worry; if your insurance denies payment or your claim goes to a deductible that you don’t wish to contribute to, we will not charge you for any sessions that have already occurred. We will reach out to you personally to determine payment options for future sessions if you wish to continue working with your dietitian.
We are always working to expand the list of insurances we accept at Nourish. Please keep an eye out on our accepted insurances page as we grow for more updates on this. If you have a specific insurance provider in mind that you would like to see added to our accepted list, please feel free to contact our support team at firstname.lastname@example.org.
Not a problem! If you are unable to find a dietitian through our Find a Provider page, please reach out to our support team at email@example.com and we would be happy to assist you in identifying the ideal dietitian for your specific needs.
We require a credit card to be kept on file for all clients primarily to enforce our late cancellation/no-show policy ($75) or for any copays/coinsurance. You will only be responsible for a no-show fee if you fail to show up to your appointment or attempt to cancel/reschedule it within 24 hours of the appointment start time.
If we are in-network with your insurance provider, we will work hard to ensure coverage for your services. A small percentage of our clients incur some out-of-pocket costs from their insurance, such as copayments or coinsurance. In those instances, you will be responsible for those fees. However, we will not charge you without advanced notice, and will work with you and the insurance provider to minimize costs when possible.
Yes! You are welcome to pay using HSA or FSA funds.
No! 94% of our patients have sessions fully covered by insurance, at $0 out of pocket cost to them. There are no other hidden or surprise fees with Nourish. That said, you will be responsible for any copay or co-insurance payments determined by your insurance policy agreement.
Yes! We accept Medicare. However, Medicare will only cover nutrition therapy if you have a diagnosis of diabetes or chronic kidney disease. Unfortunately, any other conditions (including pre-diabetes) are not covered by Medicare.
Nourish is available in all 50 states!
Yes, we have several team members who speak Spanish! They can help you make your appointment. To see a list of our Spanish-speaking dietitians, kindly visit our "Find A Provider" page by following this link: https://www.usenourish.com/find-a-provider. Once there, use the dropdown menu to select the Spanish language option. This will display a comprehensive list of our present dietitians who are proficient in Spanish and available to assist you. ¡Sí, tenemos varios miembros del equipo que hablan español! Ellos pueden ayudarte a agendar tu cita. Para ver una lista de nuestros dietistas que hablan español, por favor visita nuestra página "Encontrar un Proveedor" siguiendo este enlace: https://www.usenourish.com/find-a-provider. Una vez allí, utiliza el menú desplegable para seleccionar la opción de idioma español. Esto mostrará una lista completa de nuestros dietistas actuales que son proficientes en español y están disponibles para asistirte.
Yes, at Nourish we have many dietitians who specialize in working with children. We have experience in dealing with nutrition issues related to children, including overweight/underweight, diabetes, hypercholesterolemia, food allergies, and eating disorders.
We have a very individualized approach depending upon your current diet, your goals and the number and severity of the health issues you face. Ideally, we like to work with you weekly, bi-monthly, or monthly, depending upon your needs. This approach provides an opportunity to work with you during various eating situations throughout all the seasons of the year (holidays, vacations, barbecues, etc.). Some clients need more intensive follow-up than others — it varies from client to client, but we will always work with you for to achieve your best outcome.
Nourish is currently in-network with 5 major insurance companies, Blue Cross Blue Shield/Anthem, United Healthcare, Aetna, Cigna, and Medicare. For in-network patients, we work with your insurance company to ensure coverage.
94% of in-network patients pay $0 out of pocket. Use our insurance coverage calculator to verify your coverage and learn more about how we work with your insurance company.
In some cases, there are costs associated with using insurance such as a copay or coinsurance. In these cases, you will be responsible for those fees. It is risk-free to try Nourish, if your insurance denies payment or your claim goes to a deductible that you don't wish to contribute to, we will not charge you for any sessions that have already occurred. We will reach out to you personally to determine payment options for future sessions if you wish to continue working with your dietitian. We also offer private pay services if your insurance does not cover sessions for $145 per session. Contact us today at firstname.lastname@example.org if you have any other questions.
We currently work with Medicare (including WellMed), Blue Cross Blue Shield (this includes BCBS plans of any state and any associated plans such as Anthem, Highmark, Independence, etc.), Cigna, United Healthcare (including UMR, Oxford, and Student Resources), and Aetna (including Meritain). We do not accept Medicaid at this time. Please reach out if you'd like us to add coverage for another network!
No, they are not the same. The title "nutritionist" is not a protected title, which means that anyone, including yourself, can call themselves a nutritionist. At Nourish, all our providers are Registered Dietitian Nutritionists (RDN) which is a legally protected title. Registered Dietitian Nutritionists must complete a Bachelor or Master's degree in Nutrition, pass a national exam, and complete a number of ongoing continuing education credits annually. Read our blog post to learn more!
With Nourish, you can be sure that you are speaking with licensed health professionals that have been trained in nutrition and dietary intervention. To learn more about our approach to care, please click here.
Registered Dietitian Nutritionists (RDNs) are health professionals specializing in food and nutrition. Dietitians provide a behavioral health approach to nutritional care to help you reach your long-term health goals. To learn more about our approach to care, click here.
Registered Dietitian Nutritionist (RDN) is a nationally recognized credential. At Nourish, all our dietitians are RDNs, which means that they have completed a Bachelor or Master’s degree in Nutrition, passed a national exam, and complete a number of ongoing continuing education credits annually.
At Nourish, we help people like you find affordable nutrition care that works with their insurance plan. Most of our patients pay $0 out-of-pocket and are fully covered. Click here to book an appointment and get started on your health goals today.